IBM Design, not for designers - Recensione dipendente - User Experience Designer presso IBM

1,0
4 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can not think of any long term pros. The honey moon phase will be nice. You'll be wined and dined and promised the world but those are empty promises.

Svantaggi

Low compensation based on the degree you were able to afford not talent, lack of direction in leadership, false promises to get you through the door, technology is of very low quality or mis represented to press and outside organizations and very young immature new hires. Feels like a college dorm room a lot of times. In the beginning you'll get a phone a call and you'll hear a lot about how IBM Design "will change the world". You'll work on projects "that will change the world". Unfortunately, this will not be the case. There is a lengthy 3 month processes called design camp. It is to prepare you for what is like to work at IBM, it is not. It is for those coming directly out of college who have 0 work experience but have somehow gotten through the hiring process and need some type of real world experience. This creates chaos amongst those who have 1-2+ years of experience coming to IBM. There are dedicated recruiters to help find the 1,000+ designers they plan to hire but they bring in the new hires (those are the college students) to also help. They are now judging, commenting and deciding the fates of potential candidates that they are clearly not qualified to do. Immature remarks and fear of working with individuals who are more skillful and qualified make it so great candidates are over looked and passed on. Lots of MFA candidates with no prior job experience just one degree obtained after another. You'll be promised the world and receive very little. When being deployed to your project your told by leadership that "hours, even days! went into the process". The process is bias, haphazard and is never explained to you in the least. Nothing about your skill set being a match or what the logic was behind it. If your lucky you'll work on Watson. Not because it's a good project but it makes it easier to speak about to others outside the company because of the press and name recognition. 80% of the designers in Austin are trying to maneuver their way to that team because they have 0 interest in their current project. The Watson tech is weak and not artificial intelligence as it is often described. It does have some advantages and in some ways could be very powerful but there is no magic behind it, not a super computer there are no such things as super computers. Leadership running Watson is weak and unpredictable. Pitching tech to potential clients and partners that does not exist and is years possibly even decades from being a potential working product. Even going to the extent as to lie about whether or not a product is actually using a Watson service. It is unfortunate that IBM Design has glossed over so much of what IBM company culture is like. Once your in the door and have your sign on bonus you hear how this is a "long term mission", "the road will be tough". Any good designer has no problem working hard but reaching for an impossible goal is demoralizing. The GM of IBM Design will tell you "how they will write books about the success or failure of IBM Design one day". I'm sure they will write a book about this one day. I have an idea which one it will be.

Esplora altre recensioni su IBM

5,0
29 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance across projects

Svantaggi

Need to keep looking for projects actively

4,0
26 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Svantaggi

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

636
avatar
Risposta di IBM
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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