Client Success - Recensione dipendente - Client Success Manager presso IBT Apps

The company is growing, but still has the personal relationships between coworkers of a small company. I got to work with people in all departments, and built friendships and relationships with them all. Management really cares about you, personally and professionally. They believe in recognition and promotion from within wherever possible. HR is always there to lend an ear or a hand, the CEO walks around the office and talks to every employee at the beginning of the day, he isn't just sitting back in his office watching things. He (and the other founders) are in the trenches with the employees troubleshooting and working on ways to improve the business for both employees and clients.

None at all - love this company.

As an employee I wanted to share my perspective on the recent changes within the company. While it's true that there have been some departures and adjustments, I personally believe that the changes have been beneficial overall. The departure of our COO brought about a restructuring that, from my viewpoint, has led to more streamlined and efficient operations. Some of these departures were due to personal reasons such as military relocations. Regarding compensation, I was pleasantly surprised this year. The increase in pay and the bonus met my expectations, which I believe is a strong indication of the company's commitment to fairly compensating its employees for their hard work. I've also experienced significant effort from our HR department to engage with the team meaningfully. They seem genuinely interested in our well-being and professional growth, which has been encouraging. While I understand that change can be difficult and not everyone's experiences are the same, I feel optimistic about our direction and leadership. Managers are experienced, and supportive. I appreciate open dialogue and believe that the feedback is used by management for continuous improvements. I encourage my colleagues to continue sharing their thoughts and suggestions.

When doing a full conversion, you have to spend the weekend away from home. We rotate, so this only happens a few times a year.