Vantaggi
Company culture that values it's workforce as individuals, with a focus on work-life balance. The best benefits of any CRO. It seems as though the company has started focusing energy on employee retention and career growth. The company really tries to keep CRAs regional.
Svantaggi
IT systems and work processes can be tedious and inefficient. There are significant resourcing shortages and delays on projects, but it's definitely project-specific. Management can be a mixed bag. I think this in part has to do with the system they have for career growth. Just because an individual has been with the company a long time, doesn't mean they should be a manager. It takes a unique personality to manage well. It's great that the company promotes from within, but the process would benefit from being less corporate and more talent-based.