Terrible training! - Recensione dipendente - Customer Care Representative (CCR) presso IDES

1,0
5 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not a single positive from this job.

Svantaggi

Awful training!! No one training knew what was happening or when.. Chaotic coworks lives going on live on screen during training and work. Must ask like youre two for a bathroom break.. required to be on screen camera at all times.. my guess is, due to a few (more like a lot) bad seeds... taking advantage and disapearing for extended periods of time. Very last minute (day before, after we had asked for 2 weeks and they werent sure) we were all told we were required to work a government holiday. RUN!

Esplora altre recensioni su IDES

5,0
15 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Leadership Development Training Team Environment

Svantaggi

Better communication updates at team meetings

1
2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Once you are certified in your position through the Union, you have a pretty stable position

Svantaggi

IDES frequently micromanages EVERYTHING. Field Office Supervisors (FOS) are appointed without an interview based on seniority. Expect to be cussed out multiple times a day/per week by people, although we are allowed to immediately end the interaction in these situations. We were also instructed (IN WRITING BY MANAGEMENT) to work off the clock, which is wild considering what IDES handles.

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