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      IDnow

      Azienda coinvolta

      Recensioni su IDnow

      Poor management led to culture and atmosphere going downhill - Recensione dipendente - Sales Operations presso IDnow

      2,0
      6 feb 2025
      Sales operations
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Good culture prior to mergers and new management - Flexible working environment - Top quality talent sprinkled across the business

      Svantaggi

      - New management/CCO significantly and negatively affected team culture and brought about toxic atmosphere in recent years - Ignored employees during difficult period - Top down approach and poor communication on the commercial and product side

      avatar
      Risposta di IDnow
      1y
      Hello, Thank you for taking the time to share your experience. We understand that organizational changes may have felt abrupt and that your input may not have been sufficiently considered. We acknowledge this and are working to improve our communication and approach to better support our teams through transitions. We regret that this impacted your experience and hope that your professional journey continues in an environment that suits you better. We are also happy to discuss this matter with you directly to see if we can change something for the better in your specific case. Please do not hesitate to reach out to jobs@idnow.io and we will contact you asap.

      Esplora altre recensioni su IDnow

      1,0
      28 set 2025
      Sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      • great colleagues in Sales, Marketing and HR • they are a QTSP • good Sales Leaders in Germany, also had a couple of other very talented colleagues in England and France

      Svantaggi

      • the management of this company is done by dinosaurs who never worked in identity • the product is so far out-dated that they’ll never be able to catch up to the competition • the investors are very inconsequential • you’ll be promised by new c-level that everything will change, it does, but for the worse (I.e. new CCO) • legal process takes incredibly long • company is allergic against decision making which is further slowed by micro management and influenced by the same people (Germany based) • the culture is: you give, we take and you get nothing in return • you need a masters degree in politics

      avatar
      Risposta di IDnow
      7mo
      Hello and thank you for your feedback. We’re glad you highlighted our Sales, Marketing and HR teams and our QTSP status. We take your concerns about decision-making, legal processes, culture, and product competitiveness seriously. We’re focusing our product roadmap (AI/anti-fraud, faster release cycles), clarifying governance to reduce micro‑management, speeding up legal workflows, and investing in feedback and recognition. We know progress is measured by results. If you’re willing to share concrete examples confidentially, please contact us. Thank you for helping us improve.
      5,0
      6 nov 2025
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      even if there are multiple teams & departments, cross-team collaboration is encouraged.

      Svantaggi

      nothing much to say, it was a good experience

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