NO REAL STRUCTURE/LOW PAY - Recensione dipendente - Returns Coworker presso IKEA

3,0
26 feb 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible scheduling, health, dental, and vision benefits.,

Svantaggi

The National Call Center in Baltimore, MD does not promote from within. Management positions are not filled from within. The only way to move forward in this company is to relocate. Any movement in you current location is a lateral move with little increase in pay. There is little structure here. When the company makes changes to processes, little thought seems to be given to how these functions will be handled. Emphasis is placed on controlling cost and doing things differently. Much less focus is given to customer satisfaction and product quality. Leadership at the call center needs to be reevaluated.

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5,0
14 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great managers and coworkers-felt like family.

Svantaggi

Holidays were brutal but mainly because of the coworkers

4,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Svantaggi

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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