merchandising - Recensione dipendente - Merchandiser presso IKEA

Poor communication from management. After the changes in last October the stores gone to shiit. 4G was supposed to help coworkers but instead has made the problems worse. So much has changed since I started there. Idk what the point of a open door policy is, when the managers don't apparently have the time to listen. Even though they spend most of their shift in the admin office sitting on their butts on the computer, while all the work fall onto the coworkers. Now merchandising gets forced to help out every other department every day but does merchandising ever get help? No we just get to pick up the slack from every other department. Prep and flow is doing the worst. They are weeks behind in the trucks. And so customers come into the store, thinking we have items in stock because they checked online. And then they get mad at us because its nowhere to be found because prep and flow cant get their shiit together. Also active sellers get paid way to much money to just stand around and answer questions, especially when merchandising has to answer most of the customer questions, because no active sellers are anywhere to be found. Funny that they get paid $17 an hour but merchandising gets $14 and does all the work. Luckily I was in prep and flow first and I got to keep my pay when I transferred.