Sink or swim - Recensione dipendente - Sales presso IRIS Software Group

1,0
28 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home in some roles, decent basic wage, some nice people

Svantaggi

- Zero training or onboarding given, sink or swim environment. - Good sales people are brought in by the decent basic wage but then given no support or guidance to do well and then made to feel worthless when they are at a full target after 2 months which is ridiculously high anyway. - Management have no care for staff or customers unless there’s revenue involved. - Targets are ridiculously high so that only a select few employees qualify for trips and commission (usually the ones that have been there for years starting from the bottom). - Have so many different products due to just repeatedly acquiring other businesses and their tech and claiming it for themselves, the whole company is like a maze to try and navigate. Customer service is also shocking because of this and most customers are unhappy making it impossible to sell to. - Management do not care about mental health of staff as long as they are hitting their numbers. - Have a massive issue with the account base where only the ‘cash cows’ had enough accounts to actually do their jobs and get close to target. Everyone else gets the dregs of what’s left which is nowhere near enough in terms of both quantity and quality. - Spend most of your days dealing with customer complaints rather than sales but don’t get paid on any renewals which is actually 50% of your day job

Esplora altre recensioni su IRIS Software Group

5,0
6 gen 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Svantaggi

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
avatar
Risposta di IRIS Software Group
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product and team. Just no focus on US operations.

Svantaggi

Company has no real direction for US operations.

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