Contact Representative - Recensione dipendente - Contact Representative presso IRS

4,0
21 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is very good and the training is thorough and interesting. Your co-workers are very good to interact with and also willing to help.

Svantaggi

You are not allowed to advance if you are good at your job as a Contact Representative. Because not many people want to stay at that level, management will try to hinder your advancement or transfer.

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5,0
26 feb 2026
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good team environment to work.

Svantaggi

None as good to work

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Svantaggi

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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