Low Pay, Stressful - Recensione dipendente - Contact Representative presso IRS

1,0
26 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company Benefits like health, dental, 401k, etc

Svantaggi

Angry callers, stressful work environment, rude managers, strict guidelines for every little second spent on or off the phones. Feels too overwhelming, controlling and very very unorganized for training new hires. They throw new hires on phones after 5-6 weeks of training and expect them to know every law, policy or regulation. On top of that, work/life balance sucks because they tell you whether or not you can take leave on certain dates since you’re in a demanding call center that takes over 1,000 calls per week.

Esplora altre recensioni su IRS

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Svantaggi

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Svantaggi

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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