Lot of promises, little happens - Recensione dipendente - Dipendente anonimo presso IST Management

1,0
25 lug 2011
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Easy to get hired - Learning the basics is easy - No experience needed - Minimum benefits - Great customer service overall - Great software... when it is implemented properly - SOPs for everything

Svantaggi

- 401K matches only $500/year - Growth is slow/non-existant compared to the timeline stated by HR. - Unethical in so many ways: IST Management has a few dirty secrets.. - No support from senior management to lower level. They are never accountable: you will take the blame. - Cut employees' hours even the client paid for the hours. - Service Specialist starts at minimum wage. After about 2 years, your hourly wage is capped unless you get into the next level which can be near to impossible. - Turn-over is insane: at least 200+ a year. - Promises by senior management are rarely kept for both employees and clients. - Tech support is terrible. All the good people are gone.

Esplora altre recensioni su IST Management

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Svantaggi

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Svantaggi

None come to mind at this time.

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Risposta di IST Management
1w
Thank you for your comments and feedback. It is very much appreciated!
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