Okay company - Recensione dipendente - Lead Service Tech presso ITT

Lots of opportunity for career growth

Fast pace environment. Wearing multiple hats.

Got to learn and work with some good design, manufacturing, and quality engineers and with a handful of good people in other departments.

Lack of leadership. Top heavy and lack of accountability with management. Those in the weeds have more responsibility, are held to a higher accountability standard than management, and are wearing too many hats due to slacking and incompetent management. Poor NPI process planning - short cutting DVT, EVT, and PVT = poor production quality resulting in daily rework and RMA’s. Processes are cumbersome, manual, and outdated. Daily and constant fires to put out. CS and Sales is chaotic and are constantly in rotation due to the lack of management competency and support in many areas. Issues are not met with efficient and sustainable solutions. Managements idea of solutions are to add manual tasks and red tape to protect themselves but result in more audit errors towards their subordinates. Management hypocrisy - setting standards and expectations that they don’t even remotely follow themselves. Too much red tape. High turn over. No work life balance.