-Be careful with being misled by the perk listing as 'competitive'. A pension scheme is not a gift, it is a legal requirement. What is advertised as 'competitive perks' are essentially the legal statutory minimums required to operate a business.
-Do not be fooled by the outdated reviews and feedback either. It is common for employees to go their entire tenure without being asked to complete a single formal review or feedback session. I have left it until now to submit a review due to new information I have received which was the last straw. Potential and current employees deserve to know the disgusting treatment of working at ITVET!
-The office culture is horrible. It feels very much like a high school drama where people talk behind each other's backs rather than collaborating. Trust is non-existent.
-There are too many managers trying to justify their role, resulting in obsessive micromanagement. You cannot breathe without three different managers analysing your metrics. It is purely performative with no impactful contribution.
-The workplace is a monoculture with a complete lack of diversity in background or thought. If you do not fit a specific demographic, you are treated as an outsider.
-There is a distinct lack of respect for younger employees. Instead of mentorship and guidance, they are frequently met with condescension and belittling treatment. It is a demoralising environment for anyone looking to build their confidence or career.
-The company claims to be ‘expanding’, but service quality has plummeted. Long-term customers are treated like second-class citizens. They have forgotten the clients who built them up.
-The disconnect between the Service Desk and Client Relationship Managers is shocking. CRMs appear unfriendly, arrogant, and completely disinterested in the actual health of their clients' IT systems. Once the contract is signed, they disappear. The Service Desk agents are frequently left to deal with angry, neglected clients because they are rarely available unless there is an upsell opportunity.