A vey good place to work - Recensione dipendente - Dipendente anonimo presso ITVET

I’ve worked at ITVET for 7 years, and it’s been incredible to witness the company’s journey and growth. The people truly are at the heart of everything we do. Everyone is approachable, friendly, kind, and supportive—not just fellow teammates, but the management team and directors as well. There’s a genuine focus on continuous improvement and moving the business forward, and your ideas and opinions are always welcomed. You’re trusted to do your job, recognised for your hard work, and supported with great benefits. As a part-time employee, I especially value the flexibility and support around working arrangements. Having worked in previous companies where you were lucky to get a kettle and a few tea bags, being offered fully equipped kitchen facilities with a variety of breakfast and lunch options still blows me away. The leadership team is genuinely committed to creating the best possible working environment and culture. I honestly can’t imagine working anywhere else.

No company is perfect, and I think it’s important to keep that in mind. One potential drawback for some—though a positive for others—is that ITVET is a fast-paced environment. The company is constantly evolving to stay ahead in the IT space, which means change is ongoing. If you’re not willing to put in the effort, it may not be the right fit. At times, the pace and level of change can feel overwhelming, but that’s also what drives progress. After all, standing still doesn’t get you anywhere.

-You get a salary. -You can park for free. -You get free fruit, although sometimes it is very mouldy so I would watch out. It is pretty symbolic of the level of care here.

-Be careful with being misled by the perk listing as 'competitive'. A pension scheme is not a gift, it is a legal requirement. What is advertised as 'competitive perks' are essentially the legal statutory minimums required to operate a business. -Do not be fooled by the outdated reviews and feedback either. It is common for employees to go their entire tenure without being asked to complete a single formal review or feedback session. I have left it until now to submit a review due to new information I have received which was the last straw. Potential and current employees deserve to know the disgusting treatment of working at ITVET! -The office culture is horrible. It feels very much like a high school drama where people talk behind each other's backs rather than collaborating. Trust is non-existent. -There are too many managers trying to justify their role, resulting in obsessive micromanagement. You cannot breathe without three different managers analysing your metrics. It is purely performative with no impactful contribution. -The workplace is a monoculture with a complete lack of diversity in background or thought. If you do not fit a specific demographic, you are treated as an outsider. -There is a distinct lack of respect for younger employees. Instead of mentorship and guidance, they are frequently met with condescension and belittling treatment. It is a demoralising environment for anyone looking to build their confidence or career. -The company claims to be ‘expanding’, but service quality has plummeted. Long-term customers are treated like second-class citizens. They have forgotten the clients who built them up. -The disconnect between the Service Desk and Client Relationship Managers is shocking. CRMs appear unfriendly, arrogant, and completely disinterested in the actual health of their clients' IT systems. Once the contract is signed, they disappear. The Service Desk agents are frequently left to deal with angry, neglected clients because they are rarely available unless there is an upsell opportunity.