12 gen 2026
Risposta di Ideagen
4moThank you for taking the time to share such detailed feedback and for the years you spent with Ideagen. We’re genuinely sorry to hear that your experience felt challenging and unstable. No colleague should feel this way at work. We also want to address the concerns you’ve raised and offer clarity on how we approach culture, people practices, and change across the business.
On organisational change:
Ideagen has grown quickly over the years, including through acquisitions, and we recognise that change can sometimes feel unsettling. When organisational changes are required, they are never made reactively or without careful consideration. We follow structured internal processes, meet all local legislative requirements, and ensure decisions are supported by clear, documented rationale. Our focus is on sustainable growth, and maintaining dignity and transparency is central to how we manage any workforce changes.
On culture and values:
Our values – Ambition, Adventure, and Community – are at the core of how we operate and support one another. We work hard to foster an environment where colleagues can thrive and contribute to delivering the best outcomes for our customers. The characterisation of a toxic or fear‑driven culture does not reflect the culture we are committed to building, and we take such comments very seriously.
On People policies and support:
Our aim is to create policies that enable colleagues, not restrict them. We regularly review our policies and make improvements informed by colleague feedback and insights from our quarterly engagement surveys. Career development is also a key priority: colleagues have access to structured pathways, step‑up programmes, professional skills development, and manager toolkits designed to support growth and progression.
On clarity, communication and direction:
We understand that clarity and consistency are essential to ensuring teams feel connected to our goals and confident in our direction. Roadmaps and strategic priorities are communicated through regular town halls, in-person events, and global updates to keep everyone informed and aligned.
We recognise that Ideagen’s pace and adaptability may not suit everyone. Many colleagues find it a rewarding environment with opportunities to grow, take initiative, and make a meaningful impact.
Thank you again for sharing your perspective. Your feedback matters, and we will use it alongside our ongoing engagement channels and feedback mechanisms to keep improving.