31 mar 2026
Risposta di Ideagen
2moThank you for taking the time to share your experience with us. We’re sorry to hear that parts of your journey haven’t met your expectations so far, and we appreciate you being open about how you’re feeling.
As a growing organisation, acquisitions play an important role in strengthening our product offering and welcoming new colleagues, perspectives and expertise into Ideagen. We recognise that these moments can sometimes bring change, and we aim to manage this in a way that feels thoughtful, steady and supportive for our teams.
You mentioned feeling that we focus mainly on sales. Sales is certainly important to us, as it is for any organisation, but it isn’t our only priority. We care deeply about our customers, our colleagues and the quality of our products, and we are always working to balance these areas in a way that supports the whole business.
On AI, we are embracing it where it can genuinely make work easier or more efficient, but people remain at the heart of every decision we make. AI is there to support structure and speed, not replace judgement, creativity or relationships.
Finally, you noted concerns about information shared during acquisition. We take honesty and clarity seriously, and we’d welcome the chance to understand more about your experience so we can learn from it. If you feel comfortable, you can share further details with our People Team at people@ideagen.com.