#1 Con: THE CHIEF OPERATING OFFICER. The COO's attitude and treatment of people has created a fear culture around the company. Seriously on the days when he is out of the office EVERYONE is in lifted spirits around the building. Everyone. Otherwise, when the COO is in the office prepare to possibly get the following treatment: borderline harassed, called out and put on the spot in front of people instead of in private, have any snacks on your desk or in sight taken without permission, have your work rebuked without a chance to explain what it is you are doing and why, and maybe even unwanted attention if you're a girl .. It depends what position you take within the company you might get lucky and not have to deal with the COO as regularly as some of us do. HR has received several complaints but nothing ever seems to really happen. I see the employees filing the complaints are the ones that are ending up out the door after some time, not the COO, which is fascinating. The CEO is aware of these circumstances but for some reason I only see the CEO and COO acting like old pals when they're together. #2 CON: The quality of representatives hired for call taking are directly related to the hourly rate offered. #3 CON: Old business and marketing models
