Great company with an exciting future. - Recensione dipendente - Records Specialist presso Included Health

5,0
17 feb 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone is extremely friendly and willing to help you with whatever you have questions you may have. They make you feel like you are wanted and an integral part. They continue to show that they are working to improve and grow.

Svantaggi

None that I can think of yet. Perhaps the amount of current work there is to do, but that should change in the next couple months.

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Risposta di Included Health
10y
Feedback is a gift, so thank you for taking the time to give it. I hope you've seen improvement in workload. I especially hope you know how absolutely essential your records specialist role is to the patient/physician experience and to our results. You said it best - "integral." Thanks for your daily contribution to making healthcare more efficient, more effective.

Esplora altre recensioni su Included Health

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule and lots of benefits.

Svantaggi

I don't have any cons.

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Risposta di Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Svantaggi

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Risposta di Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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