Fast-Paced, Challenging, and Growing Everyday - Recensione dipendente - Care Coordinator presso Included Health

5,0
13 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Constantly challenging and fast paced -Great culture shown through employees -Continued focus on goal -Competitive salary and benefits -Transparency to employees -Emphasis on work/life balance

Svantaggi

-Lack of role clarity -No distinct career path (growth opportunities) -Slow decision making -Lack of communication between departments

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Risposta di Included Health
10y
Thanks for the feedback! Good to hear our team, focus and bias toward openness are providing the challenge and culture you seek. I hope you are seeing progress from our career pathing work these past few months. I welcome any specific thoughts you have here. Same goes for busting through interdepartmental communication barriers. A top priority always.

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5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule and lots of benefits.

Svantaggi

I don't have any cons.

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Risposta di Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Svantaggi

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Risposta di Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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