The sales floor used to be a buzz of activity with celebrations and sales left and right with meaningful solutions for our clients. However, those are of the past where now is a desolate floor where you could hear a pin drop.
The senior leadership in Scottsdale and upper-management in New York have made the job a predatory landscape in a matter of 2 months. Leaving to mass firings and senior reps, and top performers leaving in a heartbeat. The push to be a Fortune 500 has left most of the company's values to the wayside.
A new product emerged within the company and it was forced upon us, the account executives, to be the BDRs for the product with an inadequate compensation structure. It's being shoved down SMBs throats with costs that are inappropriate for businesses of that size and the reps being put on plans if the numbers are not obtained. Quotas are starting to become unattainable with zero insight on how they are created although it's been asked to expose this from the reps. There are TWO CRMs being used with duplication of the same records to be inputted taking up time. The hyper-growth of hiring QoQ is starting to reflect in reps books where worked through accounts appear more and more leading to dead-ends, but same quotas expected.
In the end, the sales leg has flipped a 180 in the wrong direction in a matter of a year with a grim outlook and the lost focus on consultative selling to an aggressive sale with inappropriate solutions for our clients. Indeed will lose its upper hand if nothing is done immediately.