Vantaggi
Coworkers are fantastic people. Almost everyone has a sense of humor and the camaraderie makes the day bearable. For the most part, they're really smart, passionate folks who care about what they do. At levels below the very top, leadership seems to look for opportunities to nurture talent and creativity by giving interesting projects to employees who show promise or interest. (And the work itself is usually interesting.) The work week is pretty reliably 40 hours; nobody's expected to work overtime and for the most part everyone's out of there at 5 on the dot. Time off policy is pretty generous (2 weeks the first year and 4 weeks after 1 year, though that's sick leave, vacation, and personal days all in the same pool) and the office closes early before most holiday weekends.
Svantaggi
There is absolutely NO opportunity for growth or advancement, and nobody at the company has gotten so much as a cost-of-living raise since 2008. As a result, they're having a harder and harder time retaining talented, caring employees. In the end, money was the main reason I had to look elsewhere. Office politics tends to negatively impact the environment. Those who get along with certain high-ups tend to have their ideas heard, and those who don't tend to be ignored at best and outright bullied at worst. Of course, in the end, what the company ends up doing is down to the capricious whims of the CEO, who, despite being in charge of an educational technology company has a minimal grasp on both education AND technology. He changes his mind on a dime, so projects that people might have been working on for months will suddenly be shelved in favor of something they worked on two or three years ago (which they will be expected to recall with perfect clarity immediately and pick up without missing a beat). He's also got a volatile temper and could not possibly care less about whether or not anybody is satisfied with their job. Every couple of years the company acquires a new, smaller company, which poses new challenges as they take on the square pegs of new assets and try to force them into the round holes of the company's tangentially related existing assets. Then a bunch of people get laid off, and usually also everyone loses a fringe benefit like life insurance or 401K matching. Others have said that the CEO only cares about profit margins, but I don't even think he does, because I can't imagine the company's possibly turning a profit at this point. My theory is that the whole enterprise is just functioning as a massive tax write-off for the venture capital firm that owns it, and nobody actually cares about making money. (Though they certainly don't care about innovating or improving the educational experience, either, so I don't actually know what the primary goal is. Again, upper management wasn't big on communicating these things to us.)