General Review - Recensione dipendente - Customer Service Specialist presso Infosys

3,0
9 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Well paid considering the work was fairly straightforward.

Svantaggi

Management and day-to-day business was very unorganised.

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Risposta di Infosys
3y
Thank you for taking the time to write a review. We are grateful for your feedback about working at Infosys. At the company, we aim for effective, transparent management practices that will aid team members on the path to innovation and success. We are saddened to hear that you have not had a positive experience with the managers you work with. We will take a close look to determine what can be done. We wish you a successful future.

Esplora altre recensioni su Infosys

5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great salary, great people. LEX internal library is great.

Svantaggi

Can not think of any cons.

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Job stability – Infosys is known for long-term employment and steady projects. Strong brand value – Having Infosys on your resume adds credibility and global recognition. Good learning opportunities – Access to internal learning platforms, certifications, and training programs (especially for freshers). Global exposure – Opportunities to work with international clients and global delivery teams. Structured processes – Well-defined policies, documentation, and governance. Work-life balance (project dependent) – Many teams offer reasonable working hours. Employee benefits – Health insurance, paid leaves, and wellness initiatives. Safe and inclusive workplace – Strong focus on ethics, compliance, and diversity.

Svantaggi

Salary growth can be slow – Compensation increments may be lower compared to market standards. Limited flexibility in role changes – Internal mobility and project switches can take time. Bureaucratic processes – Decision-making can be slow due to multiple approval layers. Project allocation delays – Bench time and delayed onboarding to projects can happen. Variable learning exposure – Skill growth depends heavily on the project assigned. Less innovation in some teams – Certain projects may use legacy technologies. Onsite opportunities are limited – Compared to earlier years, onsite roles are fewer. Performance appraisal transparency – Rating systems may feel rigid or unclear.

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