Dont rate it - Recensione dipendente - Contact Centre Support presso Ingenico

2,0
20 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hiring process was easy and fast

Svantaggi

Salary was awful, you don't get much support for some clients you need to troubleshoot, no training on difficult customers, isnt a clear process when you need to escalate issues

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Risposta di Ingenico
1y
Thank you for your honest feedback. Our payscales are equivalent per industry standards. We are always looking to enhance our work environment.

Esplora altre recensioni su Ingenico

5,0
24 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work culture helpful team

Svantaggi

No cons as of now

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Risposta di Ingenico
1y
Thank you for your honest feedback.
3,0
1 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive team members who are willing to answer questions and provide guidance. The environment offers valuable insight into how large scale payment systems operate, which is beneficial for anyone interested in fintech or enterprise technology.

Svantaggi

The internship-to-full-time pipeline lacks structure and transparency. Interns were told entry level roles would open, but timelines and follow through were unclear, leaving many in extended intern positions without defined conversion pathways. There appears to be an overreliance on long term interns as cost effective operational support rather than investing in structured development and conversion planning. Some interns remain in role well beyond a typical internship cycle, creating uncertainty around long term stability. Communication around hiring forecasts and headcount planning can feel overly optimistic. Expectations may be set publicly, but updates on budget constraints or shifting priorities are not communicated with the same clarity. Career progression for early talent is ambiguous. Without proactive sponsorship and clearly defined benchmarks, interns may struggle to understand what tangible milestones lead to permanent placement.

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