Ingram Micro is a good place to get experience and grow into new roles. - Recensione dipendente - Technical Support Specialist I presso Ingram Micro

The culture in tech support is high pressure. People who make too many mistakes get fired for even the smallest returns on products. More than half of the tech support reps are "Champs" which seems good until you get into the position. You still have to take the same number of calls, and run projects for vendors without requesting overtime.