Downward spiral - Recensione dipendente - Service Manager presso Insight

2,0
26 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Insight's services wing has many fantastic teammates who I enjoyed working with. Great people trying their best to sell, win and deliver to clients.

Svantaggi

Insight acquires one or more services companies each year and tries to integrate them into the services org. Ideally you would consider this as "growth". However, as other reviewers have mentioned, Insight's services org regularly changes its business approach, such as reducing the sales team and/or their compensation, and reducing the delivery org. This has led to a downward spiral of decreased sales, profit, and headcount. The goal is to increase profitability and stock price, but it's not working, and you can be sure employees are scared and looking elsewhere.

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Risposta di Insight
11mo
Thank you for sharing your feedback. We want to start by acknowledging your praise for our teammates. We completely agree that we have fantastic, dedicated people trying their best to serve our clients, and we are incredibly proud of the work they do. We also recognize your concerns about the impact of acquisitions and frequent organizational changes. Navigating transformation while preserving stability is a tough balance, and we’re doing our best to support teammates through it. Our goal is to build a stable, profitable business where our employees feel secure and can grow their careers. Your feedback underscores the need for us to improve how we manage and communicate strategic shifts to ensure our team feels confident in our direction. We are committed to better supporting our teams through these changes and creating a more consistent path forward.

Esplora altre recensioni su Insight

5,0
1 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can say that i really have a great manager. I'm on contract work, have been for 8 years. Our manager always lets us know how contracts are going. When the renewal talks are happening and when things get signed. You are kept in the loop. Its comforting and supportive. If a contract isn't renewed our manager is already on the hunt for a new opportunity for work. You feel the Heart and commitment to employees. Our work/life balance is great. Opportunities for training and skills are always available. The pay is good. Life is good.

Svantaggi

I think my only con would be better options for insurance, but overall compared to other friends, our insurance is decent.

2,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Svantaggi

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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