Vantaggi
The workload is relatively easy if you stay on top of your paperwork. Your coworkers are nice and management is somewhat responsive to simple requests like taking the day off or arriving late to work. The company has good intentions and its CEOs are good people who host charity functions, so you know the work you do has a positive effect on society to some extent. The company dislikes other companies who have large groups of people with special needs traveling in large vans, because they don't like the idea of drawing unwanted attention*.
Svantaggi
Positions The pay is horrible for the work you have to do. From my experience, ES II and ES III positioned people do the exact same work as I do, if not less because they know the ins and outs of the job (and what they can get away with), however they get paid more just because "they've been there longer." The clients Tests You are required to complete competency based training tests that are completely outdated based on today's standards before you can become a full-time employee and get the full-time employee benefits. However when you become a full-time employee, you're no longer allowed to work overtime during office hours -- which they only allow when you're completing your competency based training tests. Driving *In order to avoid unwanted attention by driving large vans full of people, you are expected to drive your own vehicle that is not covered by company insurance; meaning you are expected to "lie" to your insurance company about transporting 'livery' (people not friends and family) in your car, and tell your insurance company that your vehicle is not used for business. Either that or you are to take the bus, because the locations which you are expected to go to are near impossible to walk to. The company doesn't cover wear and tear of your own vehicle and any damages done to your car by clients will only be covered for up to $50. Gas is paid for based on how many miles you drive with a cap of around 250 miles per month maximum. The company pays you around 50 cents per mile you drive. If you end up working here, drive an electric vehicle and you might actually benefit from driving. Benefits The benefits received are slim to none. You get a discount to 24 hour fitness, accrued paid time off (based on the amount of YEARS you work), and discount to Kaiser Permanente (which totals to be more expensive than if you just stuck with Obama Care). Hours The work hours are typically from 9am - 3pm with roughly 2 days required for you to go to the office headquarters for office work. The 2 days per week are not set in stone and you won't know until the new month. Meaning it's pretty difficult finding a second job because that second job can't schedule you ahead of time since you don't even know your own schedule. With all that said, it's technically a part-time job, which occasionally per week requires you to work "full-time" -- totaling out your weekly hours to be just shy of a full-time job (which helps the company avoid insurance charges).