They don't care - Recensione dipendente - Customer Service Agent presso Intact

1,0
23 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Very good collective insurance - Competent underwriters - Great, useful and easy to use information database

Svantaggi

- Every single thing is scripted. - Calls have to be 10 minutes or less, if it's too long, you loose points. - You loose points everywhere, take a breath you loose point, - 46 calls a day, still not enough. - It is never enough. If you reached the peak once, you still have to do better. - They do not care about their employee's mental health and making conferences or offering telemedicine is just to buy peace. - Too many audits. - They push on the negative points and make you unable to see anything else. - They will stress and bully you until you leave.

avatar
Risposta di Intact
1y
Thank you for your review. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. We regret that we did not have the opportunity to work with you to learn more about your concerns and address them while you were still here.

Esplora altre recensioni su Intact

5,0
8 gen 2025
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company Good salary Good manager

Svantaggi

No sponsorship Something Something Something

1,0
27 feb 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, benefits, comp, culture encironment

Svantaggi

Pay, toxic, growth, pay, fraud

avatar
Risposta di Intact
3mo
Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.
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