Business Office Director - Recensione dipendente - Business Director presso Integral Senior Living

1,0
24 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As with most large companies, benefits are extensive due to the size of the company's portfolio. Ultimately, helping seniors and their families daily is definitely the biggest and most rewarding "pro".

Svantaggi

Lack of sufficient staffing for the workload. Failure to communicate effectively and empower employees to voice grievances without retribution. Centralized management with no clue of the actual day to day challenges and needs of employees and residents hundreds of miles away. The unfair solution is to blame the on-site staff for any and all deficiencies.

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Risposta di Integral Senior Living
8y
We appreciate you taking the time to go into so much depth in your experience w/ Integral Senior Living. If you'd be up for it, I'd welcome the opportunity to chat with you or set you up to speak w/ our HR group so that we can iron out a few of your suggestions above. Email anytime at mwoodward@islllc.com

Esplora altre recensioni su Integral Senior Living

5,0
19 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Home office team engaged & present at the community level.

Svantaggi

Nothing to note, interactions were all good.

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Risposta di Integral Senior Living
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team cultivated was always amazing to work with and are a great team!

Svantaggi

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Risposta di Integral Senior Living
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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