Good people, company direction is in flux - Recensione dipendente - Escalations Engineer presso Integration Technologies

I worked in an IT department for 10 years with the most verbally abusive co-worker. Over time, I thought this was normal at any job I went to, so I stayed. Once I moved over to Intech, the best thing was having co-workers with positive attitudes and willingness to help. This was foreign to me and being with the company for 3+ years, I am much happier and I love the tools we all use to get answers among team members right away. We have an inhouse rewards program where we can thank someone on our team who practices Intech's company core values. Being able to thank my team members and to be positively recognized for doing things and not being taken for granted is a huge plus considering how negative my previous experience was. Our executive team keeps us up to date on the current state of the company and where we are headed with their projections at all company quarterly meetings. These meetings are loaded with information and I appreciate knowing where we're headed. Overall, working at Intech has been challenging and fun. I say challenging in a good way. Recently, my responsibilities have grown and I enjoy the new tasks and responsibilities I am in charge of. My professional expertise is definitely put to good use and I look forward to growing as Intech does. I should have started working here years ago!

The only con is there's not enough hours in the day, but that is not anything Intech can control. Being busy, is good.

MSP work is absolutely fast paced and stressful, but look - if you're willing to put in the work and really want to learn, Intech is one of the best places to do it. There's always someone smarter than you, and at Intech, those people are happy to help you. This means happy techs and happy clients. - They hire great people that make the work environment pleasant - Emphasis on accountability means that time entries and documentation are really well built out, which has a positive impact on both clients and techs - CyberSecurity program being deployed to clients right now - Managers that actually listen to your concerns and make changes - Free downtown parking (BIG) - Certification program for continued learning - Free lunches, surprise bonuses, team drawings for cool stuff, quarterly office outings - Freddy

- On-call: 24 hour support taken in weekly shifts for SysAdmins. They're trying to alleviate/do away with this system - Pay could be more competitive. MSPs as a whole suffer from this, but the amount you'll learn makes up for it