Expectations were never made clear. There’s a revenue “goal” that goes increases every week. However, you have no say in the matter and the numbers are the same for every hire. My immediate supervisor told me to focus on contracted freight - most of which is established at the end of Q3. I did this, avoiding spot freight and it’s many issues.
Due to my low numbers, I was put on a performance improvement plan. This plan consisted of sending call recordings to my manager for coaching and adding two goals to complete in a month. I received the same advice at the completion of every week, “Great calls, you need a closing attitude.” When asked for any type of example, I never received a response.
Throughout my tenure, I was told that closing, “Was all luck. You’ve got to call the right person at the right time, usually after someone else screws up.” Despite keeping my supervisors in the loop on my current opportunities and placing 100 calls per day, I was let go because I did not get lucky (at least that’s how it seems).
My numbers were low due to what I perceived to be the slow nature of developing relationships and timeline for bids.
I was told that it will take time to develop relationships and your book of business. When initially interviewed, I was told 6-10 months was average time to go on commission. I was let go in six months, before my upcoming bids were completed. The icing on the cake being that I was let go two days before the official review date of my plan.
