Vantaggi
Fellow patient advocates are a positive, upbeat, and helpful group of people. The only benefit I can imagine at Intellihartx is your coworkers.
Svantaggi
Management does have a god complex, whether they recognize it or not. As stated in a previous review, note that the CEO coerced GlassDoor reviews in a "town hall" meeting, which is why 3 employees were scared into leaving a positive review on the same day. This same meeting, the CEO also told us to tuck our GD undershirts in, and stop looking sloppy. Make no mistake, this is a collection agency. However you try to disguise it. You will be expected to collect money from at least 50% of calls, regardless of their situation (homeless, terminally ill, uninsured, or otherwise). Calls are scripted, must be an average of 3 minutes long, and you must make or take a total of 100 calls per shift. The minimal training Patient Advocates receive encourages emotional intelligence, but this is clearly a numbers game and quantity is much more important than quality.