3 mag 2016
Risposta di Intelligent Demand
10yHi,
Thank you for sharing your perspective. You wrote a really thoughtful review, and I take your feedback seriously. It definitely seems like there were aspects of your experience at ID that you genuinely valued, and clearly there were some aspects that fell short of what you expected.
We’re ALWAYS working to make ID a genuinely great place to work. And luckily, ID is filled with smart, caring, hard working and passionate marketers from a variety of backgrounds and experiences, who work together to do amazing things for and with our clients.
We’re trying to do something pretty ambitious (we think). We’re building a full service, modern marketing agency that serves amazing clients with integrated programs -- at scale, at speed, and in a way that grows revenue in a measurable way. That alone is genuinely challenging. But we’re also trying to do this in a way that honors our values and that helps us grow as people too. That can be even more challenging (in a good way).
This means that we constantly balance a bunch of important things: evolving client needs, resourcing, processes, systems, shifting business requirements, different communication styles, and most importantly, our people and the culture that we’re all co-creating in real time. The most important, by far, is our people and our culture. We definitely fall short sometimes. And when we do, we take it seriously, and we work to make things better. I’m sorry that your experience fell short of what we are working hard to create at ID.
But feedback--even challenging feedback like this--helps us improve. So thank you for that, genuinely. And I can tell you really care. Thank you for that too. Please feel free to reach out to me directly any time. I’d love to share my perspective (if you’d be interested) and also update you on how things continue to evolve here at ID.
Best,
John Common
CEO