employer cover photo
employer logo
employer logo

Interactive Investor

Questa è la tua azienda?

The Most JOYLESS place I have ever worked - Recensione dipendente - Customer Service Representative presso Interactive Investor

1,0
23 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros- if you work in Leeds there is normally a leaving do every week, sometimes multiple leaving do s The pleasure of knowing when you leave that place, that you will never had to work anywhere like that again.

Svantaggi

I was previously an employee with TD Direct Investing and worked with them a considerably long time before we were bought out by Interactive Investor. We were warned that Interactive Investor were a tough company to work for and we would expected to do ‘over and above’ should we be in with any chance of an annual bonus. That warning severely underestimated the hard work they were going to expect. If you worked in ‘customer services’ or ‘complaints’ you were given targets that were not achievable at all, (unless you took a camp bed and stayed overnight in the office). Every day you were hounded and questioned about whether you had to hit your targets, little praise was given and constant criticism that you were not working hard enough. Emails to Teams were always along the lines of “you know what’s coming next ,we want more”. One Senior Manager is so bullying that no one can directly work under her for a long period of time. If you raise any genuine concerns with her you are just told ‘why don’t you leave?’. There is little support or compassion if you are dealing with something personal that may affect you work life. Supervisors are emailed on and off all day long to a level of insanity, querying why their teams are not doing more work putting immense pressure on both supervisors and staff. Of about 8 originally supervisors with TD Direct Investing, only 1 now remains. In the time I was there I saw girls crying at their desks, grievances being raised. Since leaving I had heard that 2 girls are off with long term sickness due to stress and anxiety. If you do wish to take the risk and work here I would advise you join a Union as in time they will screw you over. There are better firms out there who appreciate and value their staff, having moved on now I can vouch for this!

Esplora altre recensioni su Interactive Investor

5,0
20 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Everybody has their own experience across different departments (obviously) but I can honestly say from personal experience that most people would get a shock if they left for various other workplaces. I've worked in a lot of places over 11/12 years and people would soon be asking their jobs back at ii. - The best place I have ever worked so far with the best team (Transfers Out) - 2 working from home days per week - Great office and great people to work with - An opportunity to get into the career ladder for finance, etc. - A decent pension packet - Decent benefits included - 10/10 location on Deansgate - right opposite Hawskmoor - Brilliant office - Several other things

Svantaggi

- The pay/full package offered at certain competitors is more appealing (be careful with this though) - A (slight) lack of progression from a wider-team perspective as there's a lot of people on 1 team. Specialist/manager roles do not come up extremely often, and there aren't many growth paths available (from my perspective anyway - depends on what you want to be fair).

5,0
15 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company benefits were good and they have a clear desire to retain good talent in the business. Team culture was really good in UX and I felt well supported by senior management for most of the time I was at ii.

Svantaggi

Some lack of structure in senior management at times. On boarding onto the team also took a little long for me (thought they did listen and changed this for later hires). Also the company culture was changing as I arrived, with people having to be in the office at least 3 days and either Monday or Friday.

1
Vedi recensioni per: Utile|Valutazione|Data|Tutto