Vantaggi
PTO, ability to use their "Trade currency" for about 50% off anywhere that accepts it. Really useful for restaurants, car repair, etc. The hours at this job are easy. Very much bank hours 8:30 to 5. The co-workers are nice. The ones who stick around have been there for over 5 years. Quite a bit of turnover in the newer side. I believe this is due to the fact that the long term employees don't realize that there are higher paying jobs out there that are more exciting and offer better benefits. Who knows.
Svantaggi
Boring work. Very strict 50 call minimum (not hard, but don't try to do anything other than make calls, no emails, no paperwork, that work does not count) A lot of going behind backs. You have to log everything you do or else someone will use it against you. Most clients are signed up not knowing what they are getting into. Many do not believe in the system. Some do. If a client does not want their account open, management refuses to close it. The business itself will be around for some time. I personally believe in the system and know it works, but it certainly sounds like a scam to anyone that hasn't heard of it before.