Ok - Recensione dipendente - Customer Service Representative presso Internode

3,0
14 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Actually finished 2012. One of the great cultures of staff wanting to support each other.

Svantaggi

Very behind other call centres. Used a backward system called SNBS (Shiny New Billing System). CFO (Sean habgood) and CEO (pat tapper) were disinterested in customers / staff / fixing problems. Only cared about their bonuses.

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1,0
10 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The staff culture was good.

Svantaggi

The management of this business does not understand the difference between a value based company and a service based company. This company used to pride itself on the knowledge, expertise and willingness to assist its customers (a service based company), then after multiple takeovers the upper management only cared about competing on price and the quality of service went to hell, as did the culture of the company.

5,0
13 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture, room for growth

Svantaggi

None that come to mind

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