Good programs and schedules, but lacking community feel - Recensione dipendente - Costumer Service Agent presso IntouchCX

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They offer several programs to work with, as well as schedules. The salary is ok, what you'd expect in a BPO industry

Svantaggi

There's no sense of community; you don't feel valued at all if you're just an agent, since you can easily be replaced

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Risposta di IntouchCX
1d
Hello there, Thank you for sharing your honest feedback. We appreciate your positive comments about our programs and schedules. We're sorry to hear that you feel a lack of community and recognition. Your insights are valuable, and we are continually working to foster a more inclusive and supportive environment where every team member feels valued and connected. Please do not hesitate to reach out to our local HR department for further support. Thank you for being part of our team.

Esplora altre recensioni su IntouchCX

5,0
18 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work with

Svantaggi

Longer wait period to release offer

1,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paycheck and computer provided by company.

Svantaggi

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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