The hiring process was a breeze, The company seems to be used to high turnover in the CSR role, so they are eager to take a chance if you show high interest! My team leads have all been pretty great.
Svantaggi
The pay could be better, but is dictated by the client company. I wish the CSR 2 role required a bit more training or higher level of excellence. It's sometimes a challenge to get an accurate/timely/helpful resolution when seeking their assistance during a call.
Risposta di IntouchCX
1y
Hello there, Thank you for your feedback on the hiring process and your initial impressions. It's great to hear that you found the hiring process to be easy. Have a wonderful day!