A changing culture - Recensione dipendente - Dipendente anonimo presso Intuit

3,0
9 giu 2009
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very smart, talented people who care about the customer. Strong well-established brand names like TurboTax, Quicken and QuickBooks. Outstanding benefits program and very competitive salaries.

Svantaggi

The culture has moved from a very open or "transparent" style to a much more closed door, directives from the top. Sometimes there is a need for this type of management style, especially in times of economic challenges. The issue is that the decisions made are cascading differently by different managers, don't necessarily make sense to people and there is no one to turn to for explanation.

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3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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