GOOD PAY AND FLEXIBILITY BUT NO SUPPORT IF CALL GOES SOUTH - Recensione dipendente - Remote Tax Adviser presso Intuit

2,0
8 feb 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent Pay and Flexibility for PT Work as a CPA or EA

Svantaggi

Management will not give you any due process if a call goes bad. You can get great overall reviews, meet or exceed all metrics, get the Max Bonus for Performance but one irate caller can accuse you of something and you won't get hired back for another season.

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3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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