Words and actions don't always match - Recensione dipendente - Dipendente anonimo presso Intuit

4,0
30 mar 2019
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people who want to do the right thing for customers, excellent reputation, impressive board, strong customer bases

Svantaggi

Arrogance in some senior leaders say we are customer oriented but very focused on price increases and upgrades, vanity metrics on customers and engagement

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3,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Svantaggi

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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