- Not as many calls as other call centers
- Decent pay for a csr job
- Some people were fun to work with
Svantaggi
- Doing a lot more work than just phone calls each day; quite a few irate customers
- Work environment was pretty loud at times
- Management started off good, but then started micromanaging
Risposta di Invitation Homes
1y
Thanks for your honest feedback. We're glad you found the call volume reasonable and the pay fair for the role. It’s also good to hear that you had positive experiences with some of your coworkers. We hear your concerns about the added responsibilities, difficult customer interactions, and noise level. Your note about the shift in management style is also appreciated. We appreciate your input and wish you all the best moving forward.
Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.
Svantaggi
If you are unbothered and don't get stressed out easily - go for it. I could not.
little training.
quantity over quality.
constant sense of urgency.
never feeling accomplished or that tasks were completed.
mostly dealing with angry residents.
responsibilities plus the phone queue was unmanageable. one or the other please.
constant policy changes and having to explain that to residents.