Pretty good company, culture not that great but improving - Recensione dipendente - Customer Care Centre Specialist presso InvoCare

Highly rewarding role supporting individuals and families during difficult and emotional times Opportunity to make a meaningful difference in people’s lives Developed strong empathy, communication, and interpersonal skills

Limited flexibility in working arrangements Inconsistent leadership presence, with management sometimes unavailable without notice Perceived imbalance in workplace entitlements (e.g. time off in lieu and work-from-home arrangements not equally supported) Communication gaps within the team and leadership Management style at times felt unapproachable, impacting team support and morale

If you are in the clique - you are great, The submissive conditioning is next level. You get a very minimal discount for certain family members dying. You also get your birthday off - after 12 months of employment.

If you have any health problems or anything personal happen and it might ever affect work - this is not the place for you if you run out of leave. I had the displeasure of watching multiple people being bullied through "circumstantial" work flows created by mid level managers as a form of punishment for you not falling in line or doing as you are told and always disguised as best for the customer. You will be supported at face value and is heavily dependant on how much you carry your manager. Please do not work here, your wellbeing is worth so much more than a baseline award pay check that you need to feel rewarded about receiving.