Little direction from leadership, private equity destroyed culture - Recensione dipendente - Marketing Manager presso InvoiceCloud

Thank you for taking the time to provide feedback, we appreciate your transparency. We agree that we have a great group of people who care about our customers and each other. We recently rolled out our new operating principles, that underscore the importance of our team in thriving together, taking ownership, showing integrity, communicating transparently and having fun. In January 2024 as our leaders came together to think about the next stage of growth for our company, it was the right time to think about InvoiceCloud and its sister company, SimplePractice as stand-alone businesses to better serve our unique customer bases. Our investor, Vista Equity Partners an industry leader in the technology SAAS space believes in our ability to continue to provide best in class service to our customers and to continue to expand our digital and physical footprint. We recognize that this has been a period of change and have been committed to being transparent, rolling out monthly InvoiceCloud All Hand meetings where team members can submit questions to leadership anonymously ahead of the meeting. We are also creating space in individual team meetings to hear directly from Kevin O’Brien, our CEO. We also hope that our InvoiceCloud relaunch we shared with teams in September will continue to help guide our teams as we plan for 2025 and beyond. We also encourage you to contact your managers and leadership teams if you feel your questions are not being addressed. You can also always reach out to hr@invoicecloud.com directly.