A nightmare, lack of discipline from the top down. - Recensione dipendente - Dipendente anonimo presso IronOrbit

2,0
6 feb 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Helps you keep up with the latest in technology since you have to deal with all type of hardware and software.

Svantaggi

- Lack of management skill, the company is using their employees as lab rats. There have been over 5 people manage the company in 2 years from which 3 had no technical knowledge. - The let lie to the customer and not tell them the actual problem type of approach. - Disrespectful environment and hazardous at times making it impossible to even hear or speak properly with the customer on the phone. - Lack of technical foundation - Horrible benefits. Varies employee by employee if you are favorite or not. Bonuses are usually promised but not always delivered. - Big Brother attitude. - Vague promises and lies to attract employees. - Meaningless meeting. - Worried more about the time spent on the phone with the customer rather than the quality of the work. - Lack of documented procedures. - I've seen people walk out and also get fired because they don't fit. - Some customers are very rude all the time, especially to new employees.

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5,0
11 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team, company is forward thinking.

Svantaggi

Too much hand holding for clients.

1,0
29 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Glad the position was remote

Svantaggi

Training should have been longer and the pay was not worth the call volume/work load

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