A Company Experiencing Growing Pains - Recensione dipendente - Senior Account Manager presso Ironmark

3,0
6 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Opportunities to work with talented individuals who genuinely care about the services delivered to their clients - Opportunities to work across different client industries and guide their marketing efforts - Encouragement by leadership to proactively make agency improvements to internal processes and client deliverables - Spirit of cross-discipline collaboration on client accounts

Svantaggi

- Employee health benefits are not competitive with other digital marketing agencies locally or nationally, specifically how much employees must contribute to health plan premiums per paycheck - Time tracking is done via the project management platform, which can get difficult when working across multiple clients in a fast-paced environment - Limited number of paid holidays and general PTO days that are not competitive with competitors - Lack of depth when it comes to staffing. The agency is mid-to-senior heavy without more junior staff to help handle lower-priority tasks and provide coverage when people are out. - Absence of teambuilding or morale-boosting events

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5,0
18 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teammates. Big lunchroom, plenty of parking

Svantaggi

None as of yet. So far so good.

1,0
1 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I'm glad to see other disgruntled employees on here.

Svantaggi

* I was there for three years without a single raise. When I finally asked about this, I was ignored for a month. Repeatedly given the runaround when following up. * No career growth. You may be hired for one position but later relegated to something beneath you if it benefits the company. * Favoritism runs rampant, and Marketing clearly has a type when hiring new employees for their revolving-door department. * Employees are treated like children. You're instead rewarded with pizza parties and $7 gift cards, or the equivalent of a gold star sticker on Teams. Likewise, upper management will talk down to you in a condescending manner should you have any concerns or issues to bring up. * Management is too cheap to hire replacements after 5 designers had left. The department was stretched thin for over 8 months, possibly longer. * Every deliverable is treated like a firedrill; you will often work late in order to meet said deadlines. Projects are churned out as quickly as possible just so the company can get paid faster and move onto the next project. You'll encounter frequent clients who lack time management and planning and expect you to craft something for them yesterday. Nothing you can do about it but smile and nod while fuming inside. * Frequent meetings that should have been emails. * Time-tracking is required. To help properly bill clients that's cool, I get it, but my beef is even if you are a salaried employee, you are required to time-track for every non-billable task as well, and to be as detailed as possible. They expect your butt to be glued in your seat for the entire 8 hours and your Teams status better be green the whole time! * HR is aloof and unhelpful. Rumor has it the head of HR left shortly after I did, likely after taking into consideration that THERE ARE NO RAISES AND NEVER WILL BE. * The company is exponentially growing and evolving, and not necessarily in a good way. As Ironmark continues to buy out and absorb smaller competitors, layoffs become common and the survivors' roles become musical chairs. See above regarding lack of employee growth. SOPs constantly change with each restructure, which can be inefficient if the previous method worked just fine. * Remote work is allowed depending on your department, but ultimately a hybrid or 5x in-person schedule is preferred. If you work hybrid/in-person, the office is overcrowded and cannot accommodate the growing roster. Think hot desking and 2 employees per cubicle. If you are primarily remote but are needed in the office for an in-person meeting, you are required to spend the entire day in the office so as "not to upset the non-remote employees". * Benefits can be so much better. 401k but no company matching!? You're also best off paying for your own health insurance.

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