Vantaggi
I worked for them 2017 - 2022. I saw the bad and the semi-good. This is a place that will use you up. But you can make it work for you as it is a good leap pad to ANYTHING else. I did get to enjoy full WFH but that was only due to the pandemic. They HATED WFH before the pandemic, and even before I left they were itching to force everyone back. - Good training if you care about the insurance/finance industry. Def saw internal opportunities to get Series licenses, - Many opportunities to move around, get a feel for stuff in other depts. - Did have a food cafe which was pretty good. - Training was very nice, they really do spend a large amount of time training you in these complex contracts and how to think and navigate the ever changing landscape.
Svantaggi
- Terrible pay. Sub 30k a year is the objective - Laid off entire IT staff, went with some dumb outsourced company in india. - Even before laying off all of IT, tech stack was horrid, crashed and slow. Even more so as no one is working on the issues. Since you are tracked on your work, your 'score' suffers when these issues happen like it is your fault. - Work you to the bone, time is obsessively tracked down to the minute, and it was manual. Just lie as no one checks. - Terrible PTO, but I remember they did add some flex for like Doc's apps in the morning, you could make it up elsewhere or something. - Very easy to get to a dead end in your career. Not really any movement up. - Culture was strange in some areas, like New Business was full of older people that nitpick small stuff that really doesn't matter on your work. They really loved crying about things that did not matter. One nit-pick was 'internal notes on contracts history too long to follow' which too bad, I'd rather give you too much information than too little. The fact that I got multiple internal emails about this was sad, it was basically that scene in office space when they keep reminding Peter about the TPS report covers. Another strange zone was the call center. They screen for really happy people in the interview, to the point where no negativity was really tolerated and the customer was right. The result was a weird culture of people who all have same-think. You're expected to pester the other departments, on top of answering calls a ton. This is also all tracked down to the minute, and you will be asked if you really needed that many bathroom breaks.