Very obviously faking good reviews - Recensione dipendente - Technical Support Agent presso Jama Software

1,0
19 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It used to be a good place?

Svantaggi

Their management of Support had failed so horribly once the new CEO took over, that all of their agents eventually just left leaving them to pull in workers from other departments or hire near-shore workers without training them. Anytime one of the Support staff leaves a review we notice three new reviews go up with approximately 8-10 "I found this helpful" votes.

Esplora altre recensioni su Jama Software

5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great people and strong collaboration across departments - Attentive and supportive onboarding experience - Encouraging environment for new ideas - Supportive and responsive People team - Diverse customers with interesting, meaningful challenges to solve - Great product that is staying current with new technologies - Strong support for remote work

Svantaggi

- Fully remote environment requires strong work habits and discipline - Need to be proactive to stay connected when working remotely

2,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Peers are a true pleasure to work with and it's easy to cross-collaborate.

Svantaggi

Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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