Jet

4,0

25 gen 2017

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

The culture within customer service is wonderful good benefits, alright pto plan. Snacks, monthly incentives, plenty of room to grow more so in the starting of the company. Company parties are always a hit free soda and some snacks great game room including ping-pong and pool with arcade games. A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley

Svantaggi

The culture within the customer service field is great but not within the team that is continuing to build culture. I was hesitant to share my thoughts here until I read another review early this week, I can see I don't stand alone... there are multiple members of management especially the hr team warming seats because they are friends with the higher ups. The hr team as a whole takes full advantage of every activity offered and they plan stuff they enjoy, it's all about what makes them happy. Favorites is a real thing and is happening you will want to be a member of the ''in crowd'' to go anywhere or be respected. There is something uncomfortable happening in this company and the root of the problem is coming from poor views of the truth. I hope there is change before it's to late for jet. There is no real way to voice your concerns without fear of getting your name dragged through the dirt the worst part is that no one important will see what is being destroyed before it's to late jet has let go of a lot of good agents that didn't deserve it

Risposta di Jet

Thanks for taking the time to provide feedback. I love reading so many positives about working with us in SLC! You mention some positives and some concerns with the culture. I can tell you that we put a ton of time, effort and resources towards creating the best experience and culture that we can. We know that not every activity will appeal to every person, but we do try to offer activities and perks that appeal to a broad group and make sure there’s something for everyone. If we’re not offering things that you love, let us know – we are constantly changing it up. As it relates to your comments on fairness, as I’m sure you know, fairness is one of our core values and certainly something that plays into every decision we make as a leadership team. I would welcome the chance to sit down and hear more feedback about your experience so we can work together to improve. Please reach out to me directly and let’s figure this out together. Doug D., VP Member Services

What used to be great isn't anymore..... - Recensione dipendente - Dipendente anonimo presso Jet

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