Vantaggi
A company that walks the talk and truly believes that its people are its greatest asset. You will be feel respected, valued, important and be given responsibility and accountability. You will be able to count on your fellow Crewmembers (what all staff are called) to help you when you need it and you will want to do that same when someone else needs your help. You will have a lot of responsibility. You will have the chance to develop yourself and you will be encourage to move around within the business. You will think you've found your professional home and start to envision yourself working there for the next 5, 10, 20 years.
Svantaggi
You will work VASTLY harder and longer than what you are compensated for. You will not have work/life balance; you will have work/more work balance. The culture that built JetBlue is slowly fading, or maybe changing is a better way to describe what is happening. Some of that is necessary change due to the growth of the company, some it is the result of changes to the business model, some of it is personality-based and unnecessary. The reported infighting at the VP and above level is reaching epic proportions and is quite worrisome and discomfiting for Crewmembers. The company is balanced on the back of the Manager level both interms of compensations and workload. In 2015, people below the Manager level got bigger bonuses than managers (on average) and water cooler talk would suggest that senior leadership took money from the manager level to increase director and above 2015 bonuses. Don't get me wrong, everyone at JetBlue works hard, and senior leadership deserves the money they got, but the managers deserved more than what they got. What's more, the manager level at JetBlus is where the rubber meets the road. Once you hit the director you are sucked into tons of corporate projects and efforts to maintain / evolve the culture. That is still work and important work, but it is not what runs the airline. Put another way, directors and above could not show up for a month and the airline would run just fine (possibly more agreeably). Medical, dental and other benefits are good but not great. The premiums are reasonable; the deductibles are not. In fact, they are basically the same deductibles you would get on any health exchange.