Great to fly with, not to work for - Recensione dipendente - Reservations Agent presso JetBlue

1,0
9 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compared to other places I worked, you could earn PTO rather quickly. The “core values” have a good start…if they’d follow them for employees things would be better.

Svantaggi

As a customer, I LOVE Jetblue. As a crewmember, it was the hardest, worst job. The pay was abysmal because they felt part of your compensation was flight benefits. Great but we have to feed families too. The wages are NOT competitive whatsoever. The computer systems constantly were glitching making for a stressful work environment. I’m not an anxious person but there is a palpable tension before shifts. I actually knew coworkers who took anxiety meds just to get through this job. Teams within the company were not cohesive. Flight crew never knew what reservations did, reservations never knew what AO did, AO didn’t know what TrueBlue did…it was a mess of misinformation constantly.

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5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great place to work for

Svantaggi

none from my experience there

3,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Svantaggi

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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